Job Description

We're looking for a friendly and motivated Bilingual Contact Center Intake Specialist to join our growing team! In this work-from-home role, you'll be the first point of contact for people seeking financial guidance, providing exceptional customer service and helping them navigate their financial challenges.

What You'll Do:

Welcome New Clients: Be the friendly voice that welcomes new clients and explains our services.
Provide Support: Answer questions, address concerns, and connect clients with the right resources.
Schedule Appointments: Help clients schedule appointments with financial counselors who can offer personalized guidance.
Be a Master Communicator: Use your bilingual skills to connect with clients in both Spanish and English.
Become a Financial Whiz: Learn about personal finance and our services through a comprehensive training program.
What You'll Bring:

Fluency in Spanish and English: A strong ability to speak and understand both languages is essential.
Customer Service Superstar: You have a passion for helping others and providing excellent customer service.
Communication Champion: You can clearly explain complex information in a friendly and easy-to-understand way.
Team Player: You thrive in a collaborative environment and enjoy working with others.
Fast Learner: You're eager to learn and develop your knowledge of personal finance.
Why You'll Love Working Here:

Make a Difference: You'll play a vital role in helping people achieve financial wellness.
Remote Work Flexibility: Enjoy the freedom and convenience of working from home.
Competitive Benefits: Competitive pay, comprehensive benefits package, and paid time off.
Continuous Learning: Opportunities to learn and grow your financial knowledge.
Positive Work Environment: We're a supportive team that values its employees.
Ready to Launch Your Career in Financial Wellness?

If you're a bilingual problem-solver with a passion for helping others, we encourage you to apply!

Note: This is a sample, and you may need to adjust it further based on the specific requirements and culture of the company.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home,

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